Hassle-Free Money Back Guarantee

Our Speed. Your Success.

 

It’s understandable. We have a lot of cool, exclusive, “make your website fly” sort of tools you want to try. So do it! Try us risk-free with our Money Back Guarantee.

The thing is, we don’t think you’ll be canceling. If you do decide we’re not the right host for you though, we’ll give you a hassle-free refund. We may have to stock up on tissues if you cancel though because we hate break-ups, but we promise, no hard feelings. Just cancel your account within your first 30-days for a full refund, or receive a prorated refund of unused service after 30-days. It’s that easy.

No queremos que ningún cliente nos abandone, pero si usted se va, creemos que volverá. Una vez que usted se acostumbre al equipo de expertos en soporte 24/7, a los servidores ultra-confiables y a la facilidad de uso de A2 Hosting, pues la competencia no tiene cómo superarnos.

 

What Our Customers Have to Say

No matter how hard we try, sometimes things just happen. But as you can see... we take care of our customers

¡Queremos hacer las cosas bien!


Si por algún motivo usted no está satisfecho, háganoslo saber. Nuestro amable personal de soporte se encuentra a la espera.

A continuación, los aburridos detalles de nuestra política (¡lo sentimos, tenemos que indicarlos!):

  • Certain Hosting Services carry an unconditional thirty (30) day satisfaction guarantee. To cancel your Hosting Services and receive a refund of our fees, you must contact us via the Client Portal within thirty (30) days from the Effective Date and a refund will be issued.

  • If you cancel thirty-one (31) to ninety (90) days from the Effective Date, you will be issued a pro-rata refund of fees for Hosting Services based on the unused portion of the Hosting Services left on your current subscription.

  • If you cancel after ninety (90) days from the Effective Date, you are not entitled to any refund and any refund you do receive is at our sole discretion.   

  • Refund requests received after one hundred twenty (120) days from the Effective Date will be issued via PayPal. Refunds are not offered for partial months of service. Accounts that are terminated due to violations of our Policies are not eligible for a refund.  

  • All third party fees, including domain registration fees, setup fees and migration fees, are non-refundable, non-negotiable and excluded from our Money Back Guarantee. Further, SSL certificates have a Twenty Five (25) day refund window from time of purchase.

  • For free domain registration promotions (.com, .net and .org), the retail price of the domain $14.95 will be deducted from any refund amount upon cancellation. You will retain the domain registration.

Please let us know if there is anything we can do to keep you as our customer before you follow these steps to cancel your service.

Industry Best Solutions - A2 Hosting

Nuestro objetivo no es ganar premios. Nuestro objetivo es ofrecer las mejores soluciones de hospedaje Web, ultra-rápidas y ultra-confiables. ¡Aún así, estamos muy orgullosos de los logros de nuestro equipo! Desde nuestro lanzamiento en 2003,, el duro trabajo de nuestro equipo nos ha ayudado a obtener reconocimiento y premios como el mejor proveedor de hospedaje Web en la industria. 

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