As a shared hosting customer, you may receive messages from the Smart System Notifier about high bandwidth usage. This article discusses possible causes and ways to resolve the issue.
As a shared hosting customer, you may receive an e-mail message from us if your account's bandwidth usage far exceeds average bandwidth usage on the server. This Smart System Notifier message informs you of conditions that impact the performance and stability of your account and the server that hosts it. By informing you of these conditions early, we can work together to improve your account's performance and stability before the issue impacts the entire server.
A simple explanation for high bandwidth usage is that your account's site or sites receive a lot of traffic. In other words, your site is popular, which is good news! If this is the case, please contact our Sales team to discuss possible upgrade options.
However, in other cases, high bandwidth usage is unintentional and caused by other factors. You can use cPanel to help analyze your website's bandwidth usage. For information about how to do this, please see this article.
The following list describes some common issues that can cause high bandwidth usage. Resolving these issues does not require an upgrade:
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